A large non-profit health system with over 60 hospitals and 30,000 employees wanted to minimize patient wait times at all points of care in their emergency departments.
Incite created a mobile solution that allowed management personnel to evaluate real-time emergency department operations. From arrival-to-clinician, arrival-to-provider, timing-to-provider evaluation, admission decision and length of visit, key metrics are now tracked to provide a more efficient patient experience.
A hospital scorecard with easily accessible metrics helps to minimize patient wait times.
This health organization can now measure longer term trends to track progress against their goals.